Privacy Policy

Welcome to Sawatdeep ("we," "our," or "us"). We operate the website https://www.sawatdeep.me and provide digital services including web design, brand strategy, social media management, Google Business Profile optimization, and AI-powered growth tools.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services. By using our site, you agree to the practices described here.

We may collect the following categories of personal information:

• Contact Information: Name, email address, and phone number submitted through our contact or consultation forms.
• Business Information: Company name, website URL, and details about your business needs that you voluntarily share with us.
• Communications: Messages, inquiries, and any content you send us via email or the contact form.
• Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically via cookies and analytics tools.
• AI Interaction Data: If you interact with our AI-powered voice or chat tools, your inputs may be processed to provide responses. We do not store raw conversation transcripts without your consent.

We use the information we collect to:

• Respond to your inquiries and schedule consultations.
• Deliver and improve our web design, branding, and AI services.
• Send service-related communications, project updates, and invoices.
• Send marketing emails or newsletters only if you have opted in. You may opt out at any time.
• Analyze website traffic and usage patterns to improve our site.
• Comply with legal obligations.

Our website uses cookies and similar tracking technologies to enhance your experience and collect usage analytics. These may include:

• Essential cookies: Required for the site to function correctly.
• Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics or similar tools).
• Marketing cookies: Used to deliver relevant advertisements or track campaign performance, where applicable.

You may disable cookies in your browser settings. Note that doing so may affect certain features of our site.

We do not sell, rent, or trade your personal information. We may share it with:

• Service providers: Third-party vendors (e.g., CRM platforms, email services, hosting providers) that assist us in operating our business. These providers are contractually bound to handle your data securely.
• AI tool providers: When you use AI-powered features on our site, your inputs may be processed by third-party AI platforms. These are governed by their own privacy policies.
• Legal authorities: When required by law, court order, or to protect our legal rights.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

As part of our social media campaign services, we may access or manage your business's social media accounts on platforms such as Facebook, Instagram, LinkedIn, and Google. Any access is strictly limited to what is necessary to provide the agreed service. We will never post, modify, or share your content without your explicit approval.

These third-party platforms operate under their own privacy policies, which we encourage you to review.

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Contact form submissions are retained for up to 2 years. You may request deletion of your data at any time by contacting us (see Section 10).

We implement industry-standard security measures to protect your information, including encrypted data transmission (HTTPS), secure storage, and access controls. However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate information.
• Deletion: Request that we delete your personal data ("right to be forgotten").
• Opt-out: Unsubscribe from marketing communications at any time using the link in any email or by contacting us directly.
• California residents (CCPA): You have the right to know what personal data is collected, to opt out of its sale (we do not sell data), and to non-discrimination for exercising your rights.

To exercise any of these rights, please contact us at Sawatdeep@proton.me.

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete it.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Continued use of our site after changes constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy, please reach out: